Customers at Pure Gold Sale can select from four payment methods when placing orders: mobile payments and bank wire. Below we have outlined the complete order process and details for each payment method
Mobile Orders
Mobile orders clear as soon as they completed and move directly into the shipping queue. On rare occasions, Mobile orders may require manual review by our fraud team, in which case processing may take longer.
Once the order is indicated as Paid, your Mobile orders payment has been processed, and the order has entered the shipping queue.
- Minimum: $100
- Maximum: $10,000
We are proud to now accept Mobile payments. Due to the high risk of fraud, we can only accept orders shipping to Mobile payments Verified Shipping Addresses.
To place a Mobile order, simply add products to your shopping cart, select “Mobile” as your payment method; ensure your order total is greater than $100 and less than $10,000, and click “Checkout Now.” If you do not have an account, you will proceed with Guest Checkout, having the option to create an account at the end of the checkout process. Existing account holders will be prompted to log in to proceed to checkout.
As soon as your Mobile payment has been processed, we prepare your package for shipping and notify you once it is sent out. You then have full shipping tracking in the My Account area of the site, so you can follow your package’s progress until it arrives.
Bank Transfer Orders
Bank orders clear as soon as they are marked to Paid in our system, which typically occurs within one business day. Some credit and debit card orders may require manual review by our fraud team, in which case processing may take longer. Once the order is indicated as Paid, your credit/debit card payment has been processed and the order has entered the shipping queue.
- Minimum: $500
- Maximum: $5,000
- Discount: None
You will have to enter standard information including your name, phone number, email, and shipping/billing address.
We also manually approve nearly all Country orders. This process is usually completed within 24 business hours. As soon as your payment has been processed, we prepare your package for shipping. We will send an email notification when your order ships.
During checkout, you will have to enter standard information including your name, phone number, email, shipping and billing addresses, as well as a Mobile payments. We take your credit/debit card details to verify your identity, as well as enforce our Market Loss Policy, should you choose to cancel your order or fail to wire your payment within our allotted time frame.
To carry out these remaining orders, you will be required to visit your local bank. When you arrive at the bank, simply inform one of the associates that you would like to request a wire transfer. Please be advised that most banks charge an outgoing transfer fee, which can range anywhere between $20-$30 USD for a domestic transfer. You must then provide them with the details of your transfer such as the amount, the recipient, their bank name and their bank account number. (These details will have been enclosed to you in the contents of our email.) There will most likely be a form that you will have to fill out either in advance online or in person at the time of request.
Bank wire payments MUST be received within one business day of order placement. All orders not paid within this time frame will be canceled and cancellation fees/market losses will be billed without exception.
Example time frames: an order placed on Saturday, prior to midnight, would need to be paid by close of business Monday. An order placed Monday morning, prior to 8:00 a.m. EST, would need to be paid by close of business Monday. An order placed Tuesday evening would need to be paid by close of business Wednesday.
Note, we DO NOT charge your credit/debit card for bank wire orders – the card is only charged if you either:
- Cancel your order.
- Fail to wire your payment to us within one business day of placing your order.
Upon placing your order, you will receive wiring instructions for sending your payment. You can also see our wiring instructions in your order confirmation email, as well as in the order tracking area of our site.
Please remember to write your order number in the notes area on the wire form.
After we have received your wire payment, we prepare your package for shipping and notify you as soon as it is shipped. You then have full shipping tracking in the My Account area of the site, so you can follow your package’s progress until it arrives.
Please be aware, however, that we do NOT accept ACH payments.
For any further questions on payment methods or processing times, please contact us.